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FAQs

What is wish category?

Yesmywish.com has classified general human wishes and uploaded them category wise to make it easy for clients to choose their wish.

How can I make a wish?

Go to the wish category section, select related category and choose your specific wish in that category .

How can I book a wish?

Select your specific wish, get the price of wish and click on buy now and then fill the form with your details, make Payment of wish price and get confirmation of wish booking.

What is customized wish?

A customized wish is the wish which you don’t find it in classification lists uploaded at yesmywish.com. You can describe in writings to us. We will revert back with proper solution.

What is customized wish?

A customized wish is the wish which you don’t find it in classification lists uploaded at yesmywish.com. You can describe in writings to us. We will revert back with proper solution.

May I book many wishes?

Yes, you can book many wishes in one order.

Can I wish for others?

Yes, you can wish for others by doing as instructed.

What is divine product?

Divine product is the material/product /item etc which is required to perform puja or to wear for mental peace and other divine/operational purposes e.g. Ring, Locket, Coins, Idol, Yantra etc.

Can I buy a divine product?

Yes, you can buy the divine product listed at yesmywish.com upon making online payment of the product .

What are divine services?

Amongst many, it includes Astrological Consultancy, Authentically Vaidik Solution for life problems and Vastu Consultation.

Can I perform E-Puja at my place?

Yes, you can perform E-Puja at your place with the help of complete E-assistance of Panditji from yesmywish.com.

Where Can I get the items/ consumables to perform E-Puja?

List of particular E-Puja items is available at yesmywish.com. You can buy it by paying the additional charges and yesmywish.com will deliver the material at your provided address.

What if I can’t perform E-Puja at my place?

Yesmywish.com provides you E-Puja services at YMW’s place where our Panditji will perform Puja with you on screen . You can find and choose the option for E-Puja location while filling the booking form.

What is Special Offers?

In special offers you can find out E-puja mahotsav, E- group puja, occasional discounts, etc.

My Account & My Orders
What is My Account?

We've made it easy for you to view and update your account and orders any time through "My Account" after you sign in to your account. With "My Account" on Yesmywish you can

  • Manage/edit all your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders
  • See your Wishlist
  • Create Customer Care tickets for your orders and other queries

How do I know my order has been confirmed?

Once your payment has been successfully made, your order is processed immediately. Yesmywish will send a confirmation mail for your order to the email address associated with your Yesmywish account. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery. In case of Cash on delivery orders, you will receive a confirmation email from our Yesmywish.

Is it possible to order a product that is 'Out of Stock'?

Unfortunately, we do not have these products available for sale currently.

Shopping and Payment
Is it necessary to have a Yesmywish account to shop?

While it is not necessary to have a Yesmywish account to shop and purchase items, it is certainly recommended to have one. You can shop by providing just your email ID.

How do I make a payment for a Yesmywish purchase?

Yesmywish offers multiple methods to make payments for your order: Credit Card, Debit Card, Net Banking, Bank Transfer and Cash on Delivery. All Credit/Debit card details remain confidential and private. Yesmywish and our trusted payment gateways use SSL encryption technology to protect your card information.

What is Cash on Delivery?

Cash-on-Delivery (COD) is an alternate method of purchasing from us. In the COD payment terms or COD service, you pay at the time of the actual delivery, rather than paying in advance. Please note that the courier person will give you the parcel only after he receives the cash payment. You cannot open the parcel before payment. In case of any concerns after opening the parcel, you can contact us on care@Yesmywish.com. COD is available for few Products only.

How do I pay using a Credit/Debit card and is it safe?

We accept all VISA, MasterCard both Indian and International. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow. All Credit/Debit card details remain confidential and private. Yesmywish and our trusted payment gateways use SSL encryption technology to protect your card information.

I am asked by Courier Company to pay Octroi. What should I do?

Nagpur ,Sangli , Dombivili , Nasik , Mumbai , Pimpri&Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola are Octroiable cities. Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in these cities. Yesmywish.com is not responsible for any octroi payments.

Order Status
How do I check the current status of my orders?

You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Yesmywish.com. To check the status of your pending orders, click on the “Sign In” link in the top right of any page on our store and Sign In to your account. This will take you to your Account page, where you can click on the “View Order History” link to view the Status of all Orders. To view the status of a specific order, click on the “Order Number”. After your order is shipped out from our warehouse, we will send you a mail with the shipping details.

What do the different order status mean ?

  • Processing: We have received authorization from the payment gateway and are processing your order.
  • Shipped: Your order has been shipped out of warehouse and is on its way to your delivery location.
  • Complete:Your order has been delivered at your specified delivery location.
  • Cancelled : The order was cancelled.

When and how can I cancel an order ?

You cannot cancel your order once placed. However, if cancelled , cancellation amount will be deducted as per policy. Please refer Refunds & Cancellation Policy.

Packaging, Shipping and Delivery
How are items packaged?

All items are carefully packaged at the warehouses/Vendor Place - as to avoid any form of damage. We ensure the package is duly wrapped.

What are the delivery charges?

Delivery charges are included in the cost for delivery of most of the items in India. Some items may have separate shipping chages depending on the nature of the product. For International orders, the shipping charges are different for different items and is mentioned clearly on the product page. Also prices may be different for different countries to account for shipping costs as sellers are free to set their prices and prices listed in INR are only for India.

What is the estimated delivery time?

The estimated time of delivery is within 7 working days for domestic orders and 21 working days for international orders. All orders get shipped within 5 working days from the warehouse.

How will the delivery be done?

  • We process all deliveries through reputed courier companies .
  • • If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

Does Yesmywish deliver internationally?

Yesmywish does deliver items internationally. You are welcome to make your purchases on our site from anywhere in the world. We use International Courier Service Partner to deliver your shipments safely and timely to you.

How can I track the delivery of my order?

All Yesmywish items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.

Cancellations & Returns
How do I get replaced a defective item delivered after ordered on Yesmywish.com,

We have easy return policy so that you can buy our products at ease and without stress. Notify us of any problems, damages or defects within 2 days from the date of delivery, and we will try to resolve your refund request. In case of damaged products, please send us a photo of the damaged product within 48 hours of receipt of the product. The return shipping to seller for the product will be borne by the seller if the seller is at fault. See more details about our returns and refund policies.