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Refund/Cancellations

DEFINITIONS

1.

Use" or "Using" includes accessing, viewing, browsing, copying,     availing Services or other benefit from use or using this Website;

2.

"User", "You", "Your" means any person who uses this website in any
manner.

3. "Customer" mean you who has/have obtained/availed the Services of Website and should have attained the age of 18 years. 
4.

Services” means all the services as provided in Terms and Conditions    
from time to time.

5.

"WEBSITE" means www.yesmywish.com

6.

“Company”, "We", "us" and "our" means Divine Blessings Private Limited having its Corporate Office at  Flat No. 504, Harikripa Apartments, N-2,    Scheme No. 71, Indore – 452009, Madhya Pradesh, INDIA.

Note :- No Return/Refund will be Possible once ordered Placed of any Products/Services. Return will be Possible on only damaged products.

We have easy return policy so that you can buy our products at ease and without stress. Notify us of any problems, damages or defects within 2 days from the date of delivery, and we will try to resolve your refund request. In case of damaged products, please send us a photo of the damaged product within 48 hours of receipt of the product. The return shipping to seller for the product will be borne by the seller if the seller is at fault. See more details about our returns and refund policies.

POLICY

1. In case, your wish gets not fulfilled within the period as provided in the order/ invoice raised by us after performing the required Puja/ Ceremony for the same, you will have to bring it in our notice in writing. On receipt of the same, we will get it verified from our own sources and tried to resolve the same immediately or in any case within 30 days period. If still the wish remain unfulfilled, in such situation, we may cancel your order in full or part as the case may be and inform you accordingly. On receipt of written confirmation from your side of such cancellation of the order and request for refund of the amount, if any, we shall refund only the amount as mentioned by the company in your respective registration form within a period of one month from the confirmation of such cancellation.

2. Subject to the above, in case the order placed by you is cancelled by us for any reason whatsoever, we will inform you of such cancellation within 07 working days of such cancellation and in that situation, you will be entitled for refund of 100% of the amount paid by you to us within one month from the date of such cancellation.

3. In case the order is cancelled by you for any reason whatsoever, you have to inform us in writing and seek refund of the amount. On receipt of such written request from your side, we shall refund the money to you in following manner:

  • 90% (ninety percent) of the amount received, if such cancellation is requested before the starting of process to perform such order/Services.
  • 40% (forty percent) of the amount received, if such cancellation is requested during or after the starting of the process to perform such order/ services by us but before its completion.
  • 0% (zero percent) of the amount received, if such cancellation is requested upon/after completion of such order/ services.

4. In order to claim cancellation of order and refund of the amount, if any, you will be required to submit a written request for such cancellation of order and refund of the amount on all or any of the above situations, as the case may be alongwith original payment receipt, a copy of your Voter Identification Card, PAN card or any other identity proof issued by a Govt. agency, bank details for refund of the amount through RTGS, documents proving that wish remain unfulfilled etc. After verifying we will refund the amount, if found refundable, within one month from the date of confirmation of such refund to you from us.

5. No refund shall be done, in case the contents provided by you for refund found to be incomplete/ incorrect/ mismatch from our records.

6. Except the refund of the amount, if any due or payable to you on occurrence of any of the situations mentioned above, you will not be entitled to claim any other amount including but not limiting to any cost, charges, interest, damages or claim of any nature whatsoever.

7. Damaged/Missing Product, the Return request should be filed within 2 days of delivery.